How to proceed when exchanging or returning goods?

In case of exchange or return of goods, please contact us by phone at +420 227 272 400 or by e-mail at [email protected].

Returns are possible within 14 days of purchase, exchange within a month. In both cases, the goods must be undamaged, in the original packaging.

Send the goods to the address:

INTERSMART, s.r.o.

Nekvasilova 692/27

Prague, 186 00

Czech Republic

Attach an invoice to the goods with a request for exchange or returned goods.